Sterling Filtration Ltd – Quality Policy

The Filter Guys

Quality Policy.

We at Sterling Filtration Ltd are engaged in the sourcing and supplying of industrial, commercial and heavy duty mobile equipment filtration spares, equipment and associated accessories.

We are committed to enhancing customer satisfaction and continued and ongoing improvement of our internal and external processes as per the context of the organisation that support and help maintain our senior management strategic direction through our quality management systems and its performance.

We commit ourselves to fulfil customer requirements by offering high quality products and service. This will be achieved by:

  • Continuous endeavour for process and system improvements and value additions.
  • Developing and maintaining strong relations with our customers and suppliers by minimising risk and non conformances; and understanding customer requirements through their feedback.
  • Continual monitoring of internal and external factors that might affect our operating processes and customers.
  • Improve employee competence through ongoing education and training.
  • Delivering quality products and better customer service.

We are also committed to comply with the requirements of ISO 9001:2015 to continually improve the effectiveness of our quality management system for the benefit of our customers.

Donaldson Filtration